Published on March 1st, 2024
At Express Proposals, we are dedicated to providing the highest level of service to our customers. We stand by the quality of our work and offer the following guarantees to ensure your complete satisfaction:
100% Satisfaction Guarante
Your satisfaction is our top priority. If you are not completely satisfied with the service you receive, you are entitled to a full refund. We strive to meet and exceed your expectations, and our team is committed to delivering exceptional results.
100% On-Time Submission Guarantee
We understand the importance of deadlines. We guarantee that your submission will be delivered on or before the agreed deadline. If we fail to meet this commitment, you are entitled to a full refund. Your time is valuable, and we make every effort to honour our promises.
Fixed Price and Unlimited Revisions
We offer a fixed price for our services, with no hidden fees or additional costs. Included in this price are unlimited revisions, which means you can request changes and adjustments until you are completely satisfied with the final product. This ensures that you receive exactly what you need without any extra charges.
Agreement Upon Final Submission
By submitting your final approval, you agree that you are satisfied with the work provided. Once you have given your approval, you will no longer be eligible for a refund, as we consider the project to be completed to your satisfaction.
Exceptions and Limitations
While we strive to offer a fair and comprehensive refund policy, certain exceptions may apply. Refunds will not be issued in cases where:
The request for a refund is made after the final approval has been submitted.
The dissatisfaction is due to reasons beyond our control, such as changes in personal preferences or requirements after the service has been completed.
How to Request a Refund
If you wish to request a refund, please contact our customer support team at james@bulkbear.co.uk. Provide your order details and the reason for your request. Our team will review your request and respond promptly to resolve the issue.
We are committed to ensuring that our customers are completely satisfied with our services. If you have any questions or concerns, please do not hesitate to contact us.
